Before we discuss customer service in this article, let's first address the essential purpose of business. Admittedly, for most people...
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Ask any 'Pretty Woman' fan and they'll gleefully recount that unforgettable scene when Julia Roberts hits Rodeo Drive for a...
Customer service is a key aspect of business. Without it, or when it's severely lacking, a business will end up...
CAT is a term for Computer Aided Translation. It is software that constantly (when it is active) stores pairs of...
When I was Vice President of Sales for a New York based computer services company, I walked by one of...
Mauritius, one the most popular tropical destinations in the world and has loads to offer you while on a holiday...
One of the basic tenets of Customer Centricity is service. Why? Service is taking action to take care of someone...
You may be the leader in your industry, already well known for delivering top customer service. You may be experiencing...
If you own an e-biz, you may know that one of the most difficult tasks in an internet business is...
Most companies have some sort of customer service. However, the companies that are good at customer service do more than...